Tim Kelly Group is dedicated to excellence, adhering to the ISO 9001:2015 Quality Management System Standard.

Our objective

To consistently provide customer value and satisfaction in service through leadership, continual improvement, employee development, and social responsibility.

Our commitment

• • Client satisfaction: We strive to meet and exceed client expectations, ensuring satisfaction with our installation services

• • Clear communication: We understand and respond to the needs of all stakeholders to deliver timely and professional services

• • Process and risk management: We utilise a process-based approach and risk management to ensure all operations are well-documented, resources, and meet industry standards

• • Employee development: We invest in the training and development to our staff to maintain high competency levels

• • Quality materials and equipment: We ensure the use of the best materials and equipment through careful planning and review

• • Strong relationships: We build and maintain excellent relationships with both customers and suppliers, focusing on continuous improvement

• • Measurable objectives: We set, review, and measure objectives based on our Quality Policy to support ongoing development

We are committed to continuous improvement, aiming to deliver exceptional value and satisfaction across all our services.
You can read our quality statement here.